FAQs

How long will my order take?

We try to send all orders within 24 hours, although during promotional periods it can get a bit hectic. Standard deliveries should arrive within 48 hours of posting. First class, within 24 hours. Europe takes about three days, while the rest or the world takes five or six.

Can I order by phone?

No – at present, all orders must be made online.

Can I get an order sent to an address other than home?

Yes. Just state the details on the order form.

Is your web site secure?

Yes. Payments are handled on our behalf by an established third party with industry leading encryption and security. 

Can I visit the warehouse?

Yes, please do. All you have to do is call first to let us know you're coming. We're close to junction 9 of the A1.

What will appear on my card statement?

Pink & Greene Ltd

Can I return products bought in error or that I do not wish to keep?

Yes. Please enclose details of your order reference number.