FAQs

How long will my order take?

Orders received by 2pm (Mon-Fri) are dispatched that day (although during promotional periods or holidays standard class orders can take a day longer). Standard deliveries should arrive within 48 hours of posting. First class, within 24 hours. 

Can I order by phone?

No – at present, all orders must be made online.

Can I get an order sent to an address other than home?

Yes. Just state the details on the order form.

Is your web site secure?

Yes. Payments are handled on our behalf by an established third party with industry leading encryption and security.  No payment or credit card information is processed or stored on our site (when you pay, you are connected directly to your bank's systems).

What will appear on my card statement?

Pink & Greene Ltd

Can I return products bought in error or that I do not wish to keep?

Yes. Please enclose details of your order reference number.  Please see our Returns policy here.